Friday, October 6. Room 4
Business
12 PM - 1 PM,
PART 1
1:15 PM - 2:15 PM,
PART 2
SUCCESSFUL EMPLOYEE MANAGEMENT
Instructor: Denise Heroux
It is no secret that finding, retaining and managing the right people to build your team can be extremely troublesome for managers and business owners. In this two hour informationally packed seminar, Denise will discuss what fundamentals are needed to attract the right people to your business, how to retain the employees within your business and how to manage your staff by troubleshooting problems that will arise.
3 PM - 4 PM
GROOMERS IN THE GREEN: UNDERSTANDING YOUR MONEY
Instructor: Dr. Molly Rowland
This course focuses on the financial side of the pet grooming business, whether you are a solo groomer or have an entire team! The material from this course will benefit groomers at every level, from the employee to the multi-salon owner. This course will teach the foundation for setting realistic budgets, unexpected expenses, creating an emergency fund, appropriately paying and providing benefits (yes-even to yourself!), and how to create your plan to financial freedom for your business and your personal life!
4:15 PM - 5:15 PM
YOU JUST NEED TO CALM DOWN; DE-ESCALATION OF CLIENTS
Instructor: Mindy Dinwiddie
We have all dealt with the difficult client that needs to just calm down, but have you ever told someone to calm down and it has the opposite effect? Then this class is for you! Take advantage of Mindy’s over 5 years of teaching store detectives how to de-escalate shoplifters and 11 years of owning her own grooming shop, as she teaches you the tools to get your upset, angry, uncooperative clients to calm down.
5:30 PM - 6 PM
READY TO BE YOUR OWN BOSS?
Instructor: Christine DeFilippo
Description Coming Soon